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Representation: making content that welcomes everyone
Last month, we all got to watch many firsts as Sonia Sotomayor, a Latinx Supreme Court Justice, swore in Vice-President Kamala Harris, a...
Feb 2, 20213 min read


It’s time we had a talk about….handbooks
Recently, we debuted our FORMAT series and our inaugural training How to Make A Better...Handbook and wanted to share a few key...
Jan 12, 20214 min read


Trauma and communication: how can we do better
"I think we all have empathy. We may not have enough courage to display it." -Maya Angelou In our most recent Plain Language Foundations...
Dec 8, 20202 min read


Webinar recap: how plain language can support your trauma-informed practice
This Clear Language Lab webinar took place on November 13, 2020. Check out the notes below or access the webinar recording . We don’t...
Nov 13, 20203 min read


Access for ALL
We were thrilled that our Content Director was able to virtually attend the ACCESS FOR ALL: Plain Language is a Civil Right conference...
Nov 10, 20202 min read


How health impacts (and is impacted by) all of our work
Did you know October is Health Literacy Month ? And while, yes, health literacy is important year-round , this is just a special time to...
Oct 1, 20202 min read


Making your content affirming and inclusive for the LGBTQ+ community
The Clear Language Lab recently facilitated a workshop on LGBTQ+ affirming language that supports all staff, participants, and community...
Sep 3, 20202 min read


On words (and onwards)
Language changes. Like, it really changes — and quite dramatic changes with each cultural shift. Otherwise, if you are a reader of...
Jul 31, 20203 min read


Forms: can’t live with them and can’t live without them!
Who hasn’t gone to the doctor’s office and said, " Wow, great forms! I could fill these out all day!" Ok, so maybe that hasn’t happened...
May 8, 20202 min read


Making content short and sweet - and less wordy
You can complete the application online. The team will issue a decision by the end of May. We will continue to ensure that everyone can...
Apr 24, 20202 min read


Navigating important information
During this time (this was originally written in April 2020), many of you are sharing critical content with your community members. Make...
Apr 6, 20203 min read


Communicating about COVID-19 in your community
We know that everyone is going through difficult times due to the spread of the COVID-19 virus around the world. That said, we know that...
Mar 17, 20202 min read
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