Sep 245 minTrauma informed communication series #6: a case study in collaborationAt the beginning of July, all of us at Literacy Works were excited to share our new values statements . We’re not just proud of the...
Aug 222 minClear design basics: getting familiar with CRAP! We love words at the Clear Language Lab! But even the most important and interesting information can miss the mark if the design is not...
Aug 222 minWebinar recap: back to basicsThis Clear Language Lab webinar took place on August 21, 2024 as part of the Plain Language Foundations series. Check out the notes...
Aug 152 min5 tips for centering audiencesEffective communication is ALL about centering audiences. Why even create content that only works some of the time for some of the...
Aug 122 minFrom one student to another, lessons from my internshipDear Fellow Students, My name is Adelina, and I just completed a summer internship at Literacy Works. During my time here, I observed...
Aug 13 minCommunicating with a trauma-informed lensWritten communication can sometimes come across as uncaring, confusing, or even harsh. In this overview, we talk about why we use a...