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Navigating Important Information




During this time, many of you are sharing critical content with your community members. Make sure that your content is easy to skim or scan so that readers can find what they need.


People who have challenges with reading may struggle with tasks such as identifying the purpose of a document or identifying its organizational structure. Truth be told, even more seasoned readers can have trouble processing information in this stressful and confusing climate.


What may seem obvious to you might not be as obvious to your readers. That’s why it’s on us, as writers, to be as clear as possible with our organizational strategies.