THE LAB library

It could be an email, a routine notice sent out to clients, or an answer to a direct chat in a work messaging portal. We send messages every day, but sometimes invisible barriers in our writing make it harder for readers to find, understand, and use our message. There are some questions we should ask to make sure that we aren’t making things harder for those reading our message. Is my purpose for writing clear? (Have a clear purpose) You can have organized, relatable text. Cl

Introduction Have you ever started reading a document, paused halfway through, and went back to the beginning to start over? It sounded ‘professional’, but you weren’t sure what it actually said or what you were supposed to do next. This often happens in ‘professional’ writing. Someone uses complex words and long sentences to sound credible and knowledgeable, but it only confuses their readers. Professional writing helps people understand, decide, and act. If what you write

Here at the Clear Language Lab we seize every opportunity to talk about and uplift plain language. We know the importance of making information accessible and understandable for everyone. We’ve shared how plain language can help in healthcare, government and education. To show that plain language works everywhere, we want to highlight some other spaces you may not have thought of that are utilizing plain language. Sports and language access With athletics moving to a more gl