THE LAB library

It could be an email, a routine notice sent out to clients, or an answer to a direct chat in a work messaging portal. We send messages every day, but sometimes invisible barriers in our writing make it harder for readers to find, understand, and use our message. There are some questions we should ask to make sure that we aren’t making things harder for those reading our message. Is my purpose for writing clear? (Have a clear purpose) You can have organized, relatable text. Cl

Checklist + guiding questions Reviewing materials for plain language is about more than just running it through a readability checker or...

This Clear Language Lab webinar took place on July 24, 2025, as part of our free quarterly plain language series. Check out the...