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5 lessons from our 2024 community leader award honorees
Each year the Clear Language Lab honors an organization who has shown a deep and meaningful commitment to equitable communication and...
May 17, 20244 min read


Webinar recap: plain language hiring practices
This Clear Language Lab webinar took place on May 9, 2024 as part of the Plain Language Foundations series. Check out the notes below, or...
May 9, 20242 min read


5 frameworks that guide (and inspire!) our plain language work
At Literacy Works, we see our plain language work deeply connected to advancing social justice. Here is a very quick overview...
May 1, 20242 min read


Accessibility, inclusivity, and belonging: 8 + things we loved about NTEN’s NTC Conference
Melanie and Sarah from the Clear Language Lab here! We were fortunate to be able to attend and present at NTEN’s Nonprofit Technology...
Mar 20, 20243 min read


Webinar recap: using visuals to support clear communication
This Clear Language Lab webinar took place on March 6, 2024 as part of the Plain Language Foundations series. Check out the notes below,...
Mar 6, 20242 min read


Writing with a lens of cultural humility
Even when we are writing about seemingly “neutral” subjects like explaining processes or sharing everyday information, our identities...
Mar 1, 20242 min read


Trauma informed communication series #4: the power of choice
We’re halfway through our series on trauma-informed communication. So far, we’ve talked about shifting power dynamics , prioritizing...
Feb 27, 20243 min read


Trauma informed communication series #3: 7 strategies for building trust through transparency
For part 3 of our series on Trauma-Informed Communication , we’re digging into Trustworthiness and Transparency. People often distrust...
Jan 25, 20244 min read


Webinar recap: writing with older adults in mind
This Clear Language Lab webinar took place on January 11, 2024 as part of the Plain Language Foundations series. Check out the notes...
Jan 11, 20242 min read


Trauma informed communication series #2: prioritizing safety in communication
This summer we asked our Community Voices group for feedback on a survey and they all agreed that one of the questions felt rude. Digging...
Nov 28, 20233 min read


Webinar recap: plain language at work
This Clear Language Lab webinar took place on November 17, 2023 as part of the Plain Language Foundations series. Check out the notes...
Nov 17, 20232 min read


Little fixes with a big impact: 10 common and easy-to-fix communication challenges
At the Clear Language Lab, we help organizations create communications that their audience can understand and use. Let's talk about some...
Nov 1, 20233 min read
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