Navigating Change: Strategies for Effective Organizational Pivots

Tiara Whitlock
4 days ago
2 min read

We have been living in a whirlwind of change. Every day it seems like there is a new headline, a new directive, or new occurrences in our communities to respond to. In response, many of these changes have organizations pivoting to new goals and programs.

Earlier this year, we talked about how to stay true to your values in the face of changing times. Here, we want to look at ways your organization can pivot effectively when there is need for change.

Have a response plan in place before you need the plan

Unexpected changes can leave organizations scrambling to respond. In the flurry of activity, key items can be missed, communication can be cloudy, and decisions can be made without the full input needed for strong outcomes.

For example, having an emergency communication plan in place can help with keeping people updated in times of emergency. This plan could include contact information, communication templates, and assigned staff to create and send these alerts. It could also have a process or point person to determine when these alerts are needed.

When there is a set plan and procedure, your organization can confidently shift gears without losing its footing.

Keep communication open and clear

It’s important to keep those affected by any changes informed of what is happening. This includes staff, stakeholders, and your audience. Whether it’s an emergency communication, an update in your regular newsletter, or a post on your social media, it is important to inform those affected of what is happening.

Consistent updates during times of change help to maintain trust. It also allows you to share both what is changing and why it's changing.

Empower your team to adapt

Provide training, resources, and flexibility so that your staff feels equipped to move with the changes rather than being dragged by them. A team that feels informed and supported is far more likely to deliver a successful pivot.

Monitor the impact and adjust accordingly

Pivoting amid change is not a single action — it is a process. As you make changes, take the time to monitor results to know what works and what needs to be re-evaluated. Check in with those affected and get their feedback on your pivot’s effectiveness.

Conclusion

With clear planning, strong communication, and engaged people, organizations can pivot with confidence and resilience. When handled well, moments of uncertainty can ultimately strengthen your mission and your connection to the communities you serve.