Mar 203 minAccessibility, Inclusivity, and Belonging: 8 + Things We Loved About NTEN’s NTC ConferenceMelanie and Sarah from the Clear Language Lab here! We were fortunate to be able to attend and present at NTEN’s Nonprofit Technology...
Feb 273 minTrauma Informed Communication Series #4: The Power of ChoiceWe’re halfway through our series on trauma-informed communication. So far, we’ve talked about shifting power dynamics, prioritizing...
Jan 253 minTrauma Informed Communication Series #3: 7 Strategies for Building Trust Through Transparency For part 3 of our series on Trauma-Informed Communication, we’re digging into Trustworthiness and Transparency. People often distrust...
Nov 28, 20233 minTrauma Informed Communication Series #2: Prioritizing Safety in CommunicationThis summer we asked our Community Voices group for feedback on a survey and they all agreed that one of the questions felt rude. Digging...
Nov 1, 20233 minLittle Fixes with a Big Impact: 10 Common and Easy-to-Fix Communication ChallengesAt the Clear Language Lab, we help organizations create communications that their audience can understand and use. Let's talk about some...
Oct 19, 20233 minTrauma Informed Communication Series #1: Shifting Power Dynamics in Everyday WritingOctober is Health Literacy Month. We’re using this month’s blog to kick-off a series exploring what a trauma-informed approach to...