This Literacy Works webinar took place on July 16, 2026, as part of our Engaging Critically with AI series. Check out the recording, notes, and resources below. Watch on YouTube This webinar covers: Why it’s important to have an AI policy Elements to include in your AI policy Resources and guiding questions to develop your own AI policy Open a PDF of the presentations slides. Key ideas Creating a Gen AI policy will help you: Provide clarity for staff and partners Reduce risk Protect the...

This Clear Language Lab webinar took place on May 21, 2026, as part of our free quarterly plain language series. Check out the recording, notes, and resources below. Watch on YouTube This webinar covers: Establishing plain language guidelines across your organization Creating templates for common documents that align with plain language and accessibility standards Building a culture that encourages and rewards clear communication Open a PDF of the presentations slides. Key ideas To make plain...

It could be an email, a routine notice sent out to clients, or an answer to a direct chat in a work messaging portal. We send messages every day, but sometimes invisible barriers in our writing make it harder for readers to find, understand, and use our message. There are some questions we should ask to make sure that we aren’t making things harder for those reading our message. Is my purpose for writing clear? (Have a clear purpose) You can have organized, relatable text. Clear headings....