This Clear Language Lab webinar took place on May 21, 2026, as part of our free quarterly plain language series. Check out the recording, notes, and resources below. Watch on YouTube This webinar covers: Establishing plain language guidelines across your organization Creating templates for common documents that align with plain language and accessibility standards Building a culture that encourages and rewards clear communication Open a PDF of the presentations slides. Key ideas To make plain...

It could be an email, a routine notice sent out to clients, or an answer to a direct chat in a work messaging portal. We send messages every day, but sometimes invisible barriers in our writing make it harder for readers to find, understand, and use our message. There are some questions we should ask to make sure that we aren’t making things harder for those reading our message. Is my purpose for writing clear? (Have a clear purpose) You can have organized, relatable text. Clear headings....

It’s hard to believe that we are already closing out another year! 2025 has come and gone in a whirlwind that brought new projects, partnerships, and ideas into the Clear Language Lab. As we do every year, we’d like to share some of the highlights with you. Responding to quickly changing times The year began with policy changes in our nation that had us and many organizations looking for ways to adapt to new requirements yet still stay true to our values and mission. Our first blog of the...